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You can grab a 400% match bonus on all the first three deposits. The fact that you have not deposited in any of the accounts give us very little room to dispute this with the casino. Thank you very much, Mirella, for providing all the necessary information. We will wait for them to review the documentation and provide a statement. I’ll send ou all the email conversations and information I got with bondibet.

• Complete scam, won $220, processed withdrawl, had to send documents 3 times, then they would only pay $100, confiscated the rest, and then cancelled my account.
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You’re setting people up to have their withdrawal denied and account labeled a bonus abuser by sending out constant bait. That being said i’m sure they’d pay if you completed wagering on your first ndb but who knows maybe no sister casino ndb allowed. That being said i’m sure they’d pay if you completed… In this business, not having a mobile – friendly site is simply not acceptable. Offering online customer service means being present across all known platforms and devices.

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This ensures that your data is safe and secure while you enjoy your online casino gaming experience. To collect VIP points, you will have to deposit and play. For every USD 1 that you deposit, you will receive 2 VIP Points. For every USD 160 that you wager on the site, you will get 1 VIP Point. Whenever you withdraw money, you get 2 VIP Point reductions after every approved USD 1 withdrawal.

Hi, I’ve just finished a call with andrej and want to tanks him for the time they spend with me. After us discussion he helped me to understand what’s happening with account. I’ll send to him all my information of my company and he tell me that’s I’ll send it to the casino security department. So thank you again and just hope to all this situation to be regulated.

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This is a random procedure and there is no predetermined selection process, there is no way to predict in advance which accounts will be analyzed. Please understand that KYC account verification is a very important and essential process, during which casino makes sure that the money is sent to the rightful owner. None of the serious casinos takes KYC lightly and it might take few working days completing this thorough procedure. BondiBet Casino can be considered as the best free play casino in South Africa since it offers a no deposit bonus of 25 free spins upon sign-up. Players can withdraw a maximum of R2,400 winnings from the free sign-up spins.

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I forwarded the provided information to the casino representative. Due to the upcoming holiday season and due to possible delays on the side of the issuing authority, I’m setting the timer for 21 days. The casino team have reverted back to us, here is what they had to say.

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If they approve all the required docs their job is done and the request goes to the next set, if not they will approve what is accepted but they will reject the withdrawal. If withdrawal is reject a report with what is outstanding is send to costumer support and they will contact the player. Please note that we are the support team for the affiliates and we will always do our best to chase up any player queries coming through.

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Under these circumstances we are forced to close the complaint, I will mark the complaint as „unresolved“ in our system. I apologize, but since we haven’t received any response from the casino regarding the issue, we cannot continue resolving this complaint and we are forced to close it as ‘unresolved’. Since you have received a promotional offer via email, to try on a brand new game Mr. Macau, those Free Spins are not considered as a Sign-up bonus.

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Just the promotion itself has a maximum cash out of €25. Without placing that deposit, you wouldn’t be entitled to any withdrawal. We recommend our players to gamble only the money that they can afford to lose and remember that gambling is a leisure activity. So before completing the wagering I made sure I made a deposit so that I would be able to withdraw a minimum of $100 and a maximum of $100 according to the bonuses rules. The minimum accepted deposit is $10 and the minimum allowed withdrawal is $30. Available payment options can differ for different countries and currencies.

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Unfortunately, security checks mostly depend on the case, so it is hard to assume some time frame. This means that the casino is reviewing your account and complaint. We have also requested to be notified of the outcome of that review.

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